Gasket maker

[peterbaron]

Yesterday, one of my tech assembled a complex engine using Permatex product that should fully cure within 24 hrs.
He came back to work today, and after 18 hrs sealant is still wet, not even tacky.
We use this company products for decades and never had a single problem with sealing/tacking or anything.
He was totally p'od, as this particular job took him 6 hrs, so we sent him home to relax.

Meantime, I did a test of the same products from four different tubes:
* an old/opened good sealant & unopened, both grey tubes, R-side pics
* the sealant he used & unopened, both black tubes, L-side pics
After couple of hrs, the grey tube sealant was curing satisfactory, unlike the black tube sealant was still wet.
The black tube sealant he used to seal his engine parts still wet after 34 hrs.

Both product have the identical OEM part numbers and bar codes, however the "serial or production numbers" at tubes bottom are different, but I do not think it matters. Both sealant substance is of the identical grey colour.
At this moment there is no more info/Saturday, and we will resume our inquiry on Monday.
I am thinking of some technical glitch, like missing hardener/curing ingredient during production process...counterfeit....or ?????
So if you doing a complex or big jobs with this product, do yourself a tacky test prior to avoid doing it twice and wasting(?) your time.
Hope to update this thread next week.
If you have any info/thoughts, share please.

 

[Nachodaddy]

I am interested to see how this turns out.

 

[PowerDubs_imp]

Weird.

Sorry to hear of the hassle- that sucks!


Sent from my iPhone using Tapatalk

 

[Wagonpeddler_imp]

I sell industrial supplies...including the Permatex line. Typically sell the High Temp red or black. Not familiar with Ultra Grey. Look forward to updates.

 

[Houtman_imp]

That is very interesting and strange , please let us know the outcome .

 

[peterbaron]

Checked and tested all tubes in stock, and out of nine , eight have failed.
These are the tubes that are marked OEM/L-side pic.
So far, it looks like a bad batch...???
Emailed sent to Permatex head office>>>Edit: this case is being investigating

 

[GoldOxide_imp]

... sounds pretty straightforward. Exchange the batch and move forward.

 

[Houtman_imp]

Please keep us informed what the company tells you about (if anything ! )

 

[Nachodaddy]

I would bet a lot of money that they will send you a case of the stuff with no explanation.

 

[GoldOxide_imp]

I would bet a lot of money that they will send you a case of the stuff with no explanation.

... Truth be told: Probably the front line won't have a clue nor would care to know why.

It would be on the client to put in an Action Request for an explanation. That might raise the probability of anything meaningful by half.

The bottom line is the batch is bad. It happens in our global economy world. Not right, no. More people should care, but maybe many are paid to little to bother.

 

[1973cb750]

i like the Permatex motoseal also I've never had the grey ultra grey never even get tacky after that long ever I've probably used 1000s of tubes of it in 30 years in the automotive repair industry, the motoseal is more fuel proof and I use it often in 2 stroke engine cases

 

[peterbaron]

Yesterday, one of my tech assembled a complex engine using Permatex product that should fully cure within 24 hrs.
He came back to work today, and after 18 hrs sealant is still wet, not even tacky.
We use this company products for decades and never had a single problem with sealing/tacking or anything.
He was totally p'od, as this particular job took him 6 hrs, so we sent him home to relax.

Meantime, I did a test of the same products from four different tubes:
* an old/opened good sealant & unopened, both grey tubes, R-side pics
* the sealant he used & unopened, both black tubes, L-side pics
After couple of hrs, the grey tube sealant was curing satisfactory, unlike the black tube sealant was still wet.
The black tube sealant he used to seal his engine parts still wet after 34 hrs.

Both product have the identical OEM part numbers and bar codes, however the "serial or production numbers" at tubes bottom are different, but I do not think it matters. Both sealant substance is of the identical grey colour.
At this moment there is no more info/Saturday, and we will resume our inquiry on Monday.
I am thinking of some technical glitch, like missing hardener/curing ingredient during production process...counterfeit....or ?????
So if you doing a complex or big jobs with this product, do yourself a tacky test prior to avoid doing it twice and wasting(?) your time.
Hope to update this thread next week.
If you have any info/thoughts, share please.

After four weeks there is no update at all, as the Permatex head office has never responded to our email

 

[GoldOxide_imp]

Yesterday, one of my tech assembled a complex engine using Permatex product that should fully cure within 24 hrs.
He came back to work today, and after 18 hrs sealant is still wet, not even tacky.
We use this company products for decades and never had a single problem with sealing/tacking or anything.
He was totally p'od, as this particular job took him 6 hrs, so we sent him home to relax.

Meantime, I did a test of the same products from four different tubes:
* an old/opened good sealant & unopened, both grey tubes, R-side pics
* the sealant he used & unopened, both black tubes, L-side pics
After couple of hrs, the grey tube sealant was curing satisfactory, unlike the black tube sealant was still wet.
The black tube sealant he used to seal his engine parts still wet after 34 hrs.

Both product have the identical OEM part numbers and bar codes, however the "serial or production numbers" at tubes bottom are different, but I do not think it matters. Both sealant substance is of the identical grey colour.
At this moment there is no more info/Saturday, and we will resume our inquiry on Monday.
I am thinking of some technical glitch, like missing hardener/curing ingredient during production process...counterfeit....or ?????
So if you doing a complex or big jobs with this product, do yourself a tacky test prior to avoid doing it twice and wasting(?) your time.
Hope to update this thread next week.
If you have any info/thoughts, share please.

After four weeks there is no update at all, as the Permatex head office has never responded to our email

Totally unacceptable. The corporation needs to held accountable for wasting consumer's time with a substandard product release.

 

[Houtman_imp]

Yesterday, one of my tech assembled a complex engine using Permatex product that should fully cure within 24 hrs.
He came back to work today, and after 18 hrs sealant is still wet, not even tacky.
We use this company products for decades and never had a single problem with sealing/tacking or anything.
He was totally p'od, as this particular job took him 6 hrs, so we sent him home to relax.

Meantime, I did a test of the same products from four different tubes:
* an old/opened good sealant & unopened, both grey tubes, R-side pics
* the sealant he used & unopened, both black tubes, L-side pics
After couple of hrs, the grey tube sealant was curing satisfactory, unlike the black tube sealant was still wet.
The black tube sealant he used to seal his engine parts still wet after 34 hrs.

Both product have the identical OEM part numbers and bar codes, however the "serial or production numbers" at tubes bottom are different, but I do not think it matters. Both sealant substance is of the identical grey colour.
At this moment there is no more info/Saturday, and we will resume our inquiry on Monday.
I am thinking of some technical glitch, like missing hardener/curing ingredient during production process...counterfeit....or ?????
So if you doing a complex or big jobs with this product, do yourself a tacky test prior to avoid doing it twice and wasting(?) your time.
Hope to update this thread next week.
If you have any info/thoughts, share please.

After four weeks there is no update at all, as the Permatex head office has never responded to our email

After four weeks there is no update at all, as the Permatex head office has never responded to our email Peter , if you need a good lawyer , I have one on "speed dial "
The only problem is that his specialty is divorce laws.....

 

[j3gq_imp]

Read the text you're showing (backside), and even so I do realize that the specs say the product is good for "minus 54C to 250" or sth, I wonder if the bad tubes had seen freezing temps for a longer period of time - not even -54 but just -5 or -10C - before use. Not every product which can stand low temperatures when cured, can stand sub-freezing temps in storage (example ultra-rapid glue). But admitted, this is just a wild guess.

 

[2014ltdltz]

It seems overseas scoundrels are counterfeiting new things every day - not sure if this is one of them, but somehow I wouldn't be surprised. That being said, assuming this is NOT counterfeit nor how Permatex intends the product to perform, it is likely a bad batch.

Some years back, a buddy finished college with a couple scientific degrees, but couldn't land a job in his area of interest, so he took an interim job working nights at a big name detergent factory. His job was QA for the huge vats of the various detergent and surfactant products the plant was making at the time, running 24hrs a day. Essentially, he was, without being given the title of "manager," responsible for how all the night shift guys did their jobs adding ingredients, in specific quantities, at specific times, etc. You get the idea. For context, the guys working nights were not the pick of the crop; many were lucky to have finished high school and for some, their citizenship status was in question as well as their ability to read/write English. There were the stories about OTJ alcohol consumption, having to somehow hose-out a factory of a six foot tall wall of suds before the morning people arrived, vats of product having to be flushed down the sewer due to over-addition of ingredients, etc. My buddy didn't stay for very long.

The takeaway was that the daytime crowd of managers, engineers, chemists, etc. may have been top-notch. In their case, the product quality was only as good as the night shift was sober/not stoned/felt like paying attention/actually showed-up to work. Who is to say there wasn't a mistake made at the factory for this product?

 

[GoldOxide_imp]

... could also just as easily been an educated college graduate of systems software who committed some bad firmware that caused the automated system to mix incorrect proportions of the ingredients, or similarly some other part of the process provisioning.

Also could have been a bad sensor reading in the automation equipment that was ignored by a human.

As another Forum member mentioned, maybe the batch was left in freezing temperatures in a truck in transit to a warehouse or final destination.