06-07-2022, 03:22 AM
(06-07-2022, 01:37 AM)sleeper_imp Wrote: Just received my EXT 5 year warranty from previous owner (free transfer), yesterday.
This morning went to Friendly Honda in Baton Rouge. Immediately was told by young guy
at service counter
“That’s not covered under warranty.”
I reiterated:
Really? That fast?
I just purchase bike w/ 991 miles.
Called previous owner who never rode at night nor tried high beam.
I don’t want to void warranty so I didn’t touch it.
Older guy in the back: “It could be a factory defect …”
Young guy: “One month waiting list.”
Me: “Nah I’ll try the other large Baton Rouge Honda dealer.”
And did … (has 4 month waiting list)
I went home.
As a former mechanic, I’ll look at it myself.
It’s all good. sheesh
Is it a Genuine Honda Protection Plan or an aftermarket warranty?
If it's a Honda plan, you can call Honda Customer Relations (866) 784-1870 and explain that it is a safety issue and deserves priority. Customer complaints used to be rated and evaluated by American Honda, and dealers got dinged for them.