05-10-2016, 08:55 AM
If the noise is that obvious to you, I would go over the dealers head and ask to speak to a regional Honda rep about the issue. He/She and Corporate really have final word. Sounds to me like the Service Advisor and Mechanic are just being lazy. Probably do not want to take the time to tear into the bike and fix the issue. You can also call Honda Customer Relations and log the issue. This way it is on file should something catastrophic occur down the road when the bike is out of warranty. The number for Honda is likely in the owners manual under your seat.