12-31-2020, 10:52 PM
If a dealer gave me some scrappy paper like that I wouldn't be back, no pride of workmanship whatsoever. This is also a failing in the service manager in the fact he let this information leave his shop like that. If they can't even equip the technician with a printed piece of paper to fill out what does that say about them? I did the clearances on my Triumph this year, luckily shim over bucket, and this is the minimum clearly presented information I would want back from the dealer and I would tell them before the job. Even If they hand handwritten this it would of been OK.
I know for sure the last owner of my Triumph was totally bull@~*^ted on the last valve service and I dread to think how much they charged him for changing the oil and filter and leaving the bike in the back of the workshop for a day pretending to do the work. The bike was in the UK at the time and it was a large, quite well thought of dealer.(not a Triumph dealer) They had the gall to stamp the service book that the valve service was done. 2,000 miles later I open it up and six needed doing, they were never touched. Every owner should ask for the measured clearances and corrective shim sizes used when they drop it off and put the dealer on notice.
I know for sure the last owner of my Triumph was totally bull@~*^ted on the last valve service and I dread to think how much they charged him for changing the oil and filter and leaving the bike in the back of the workshop for a day pretending to do the work. The bike was in the UK at the time and it was a large, quite well thought of dealer.(not a Triumph dealer) They had the gall to stamp the service book that the valve service was done. 2,000 miles later I open it up and six needed doing, they were never touched. Every owner should ask for the measured clearances and corrective shim sizes used when they drop it off and put the dealer on notice.