GENMAR customer service?

[Skypilot_imp]

Hey all. Anyone have any feedback on GENMAR as far as customer service goes? I ordered my risers 6 days ago and still haven’t even received a confirmation of processing the order. Just a charge on my card. I sent a follow up email 2 days ago and still nothing? Never had it take this long for ordering anything from any vendor.

 

[the Ferret]

I'm hearing that a lot across the MC boards.

 

[GoldOxide_imp]

they are out of business. just fyi.

That would be just evil for late purchasers.

 

[Skypilot_imp]

Time to cancel that order

 

[Houtman_imp]

Call your credit card company NOW and they should reverse the charge.

 

[Skypilot_imp]

Looked around and yes it seems they are out of business. Not so out of business that they haven’t closed down their payment system though. I’ve opened a dispute with PayPal so looks like my $$ will be gone for at least 30 days. Total garbage and total disappointment. Should something be put up here on the forum as a general warning so it doesn’t happen again?

 

[kennyw]

Looked around and yes it seems they are out of business. Not so out of business that they haven’t closed down their payment system though. I’ve opened a dispute with PayPal so looks like my $$ will be gone for at least 30 days. Total garbage and total disappointment. Should something be put up here on the forum as a general warning so it doesn’t happen again?

Looks like you just did...

 

[Skypilot_imp]

Looked around and yes it seems they are out of business. Not so out of business that they haven’t closed down their payment system though. I’ve opened a dispute with PayPal so looks like my $$ will be gone for at least 30 days. Total garbage and total disappointment. Should something be put up here on the forum as a general warning so it doesn’t happen again?

Looks like you just did...

Looks like you just did...
What I meant is there an area for threads like that...you know like a public service announcement PSA area lol