Honda Care Extended Warranty LEARN FROM MY MISTAKE!

[CBill00_imp]

I'm thinking about canceling mine seeing as I'll be putting a moriwaki exhaust on and a power commander or ecu reflash... I seriously doubt if the warranty would cover anything after those mods?

[Motogeezer1949_imp]

In Fl. you can cancel according to the law and the terms of the agreement you signed. 100% + sales tax refund. If you financed, the $ goes to whomever you borrowed from. If you paid cash, it goes to you.
I have a full Yosh on the CB and it doesn't affect the warranty. As a matter of fact, the service department loved the look and the sound.
It can be fun to get in the face of pushy closers - car salespeople are the best - when they're trying to upsell you. if you're lucky enough to have had sales training, or know someone who has, that you can take with you, you'd be surprised what you can do.

[Redbird_imp]

I have a friend over at the NT-Owners.org forum who bought the extended warranty for his NT when he bought it new. It paid off for him, but he has put over 100,000 miles on that bike in the 4 years of extended warranty coverage. I think that if he had less miles during the period, it would not have paid off. So, perhaps if you are really going to RIDE, RIDE, RIDE it, and do not do much of your own wrenching, it may be worth it.

Ken

[jodyz_imp]

I am the happy and proud owner of a 2014 Honda CB1100. I bought it new from a local dealer at what I consider to be a good price - $10150 out the door with an already installed Yoshimura RS-3 slip-on. Once in to sign the paperwork, I was given the hard sell on buying an extended warranty. I had already given that some thought and decided I wasn't interested in it, being convinced that the new CB was very reliable and any problems I'd have would likely occur within the first year which is covered by the standard Honda warranty.

I fell for the sales pitch. It began with an explanation that the 48-month Honda Care plan normally sells for $1500 but that they had a coupon that could be applied, bringing it down to $999. When I balked at that and said I'm not looking to add $1000 to the good price I was able to negotiate for something I'll likely never need, I was given the, "You know what, you seem like such a good guy, let me do this ... what if I can get it to you at employee pricing, $680. That way you have the added protection in case anything goes wrong and it doesn't add much to your payments."

I bought it, it was added to my financing terms, and I had the bike delivered the next day. I came here and shared the great news and started a different thread stating, I hope I didn't just throw my money away on the extended warranty. There's a separate question of the wisdom of buying extended warranties and I know some of you say you've never bought one and have never needed one. I hope to at least be among those who have never needed one. But then banjobart wrote about blue ridge power sports and how if you go through them, you can get the policy for around $500. He's right. And boy does it (self-edit) me off. (I caught myself Ferret. Hope you're proud of me.)

So, for those of you who are on this forum, researching the CB1100 before having made a purchase or you've recently bought your CB and are now thinking of adding an extended warranty, learn from my experience and my mistake.

First, decide if you truly want an extended warranty. Honda offers a one year, parts and labor, manufacturer warranty. HondaCare is the official Honda extended warranty that is also, parts and labor, zero deductible, that starts after the first year and can be purchased for different lengths. The longest is 48 months, which I purchased and which means you are covered for a total of five years.

Next, be prepared for the hard sales pitch when you sit down to sign the paperwork. And be prepared to be lied to. Like I was. I got (and fell for) the whole "we're buddies" routine and although I declined the first price, I fell for the "employee pricing" line.

Know that there's no need to buy an extended warranty right there, right then. The only reason I can think of that you might want to get it through the dealer at the time of signing is if you've decided you want the warranty but don't want to add the extended warranty later by putting it on a credit card and would rather have it added into your financing terms. My understanding is that you have up to a year to add the extended warranty. You would just need to get it through an authorized Honda dealer who would report your mileage and condition of your motorcycle at the time of purchasing the warranty.

Go in knowing what the true price for the extended warranty is. I learned too late that retail price on the 48-month HondaCare extended warranty - the same exact warranty I purchased at the claimed "employee pricing" of $680 - is actually $660. But if you purchase it from John Evans at blueridgepowersports.com, he offers an online price of $479 (at least at the time of this writing). I filled out an online quote request, provided the year, make and model of my bike, and received an email the next days with my options and pricing.

I hope this thread saves at least one person some money. If it does, please come back and let me know. It will make me feel a lot better. And, trust me, I'm not obsessing over this. But I'm hoping to spread the word so others can benefit from my experience. I wish I would have read a post like this when on this forum doing my research.

All the best!
MG

Don't feel too bad. I fell for the same pitch at a much higher price. Two weeks before the standard warranty expired, I had my dealer cancel the one they sold and the refund was credited directly to my loan. I could have bought another, but decided against it. I'm kinda glad I did. Has anyone priced the trade-in value of a '13 CB1100??? My bike is worth HALF of what I paid for it. Oh well. Still love the bike and hope I don't ever need to trade it to get my next dream bike. That is currently a 2015 BMW R1200RT but that will probably change by the time I'm ready to get another.

[metalmaven_imp]

This is one of the more helpful threads I have read, my only problem is that I did buy the warranty, and I did not negotiate it at all. I did not know warranties were negotiable! I did pay more than I wanted and I financed almost 2k more than the sticker price due to dealer fees and the warranty. My payments only went up $17 a month due to the extended warranty so not a huge deal, and it is a big peace of mind. Anyway I am done babbling just wanted to say thanks for posting.

[the Ferret]

We spend a lot of money for things for our bikes. Nothing wrong with protecting your investment. I think you are less likely to use it with a Honda, but who knows? Maybe it will never be needed, and maybe it will. Either way hard to put a price on peace of mind.

[CBill00_imp]

In Fl. you can cancel according to the law and the terms of the agreement you signed. 100% + sales tax refund. If you financed, the $ goes to whomever you borrowed from. If you paid cash, it goes to you.
I have a full Yosh on the CB and it doesn't affect the warranty. As a matter of fact, the service department loved the look and the sound.
It can be fun to get in the face of pushy closers - car salespeople are the best - when they're trying to upsell you. if you're lucky enough to have had sales training, or know someone who has, that you can take with you, you'd be surprised what you can do.

I'm not directing this out at you, I just saw that you bought your bike "modified" off the showroom floor and figured I would shed some light from my experience, so please don't take this personally because it's not intended to be.

2 years ago I purchased a brand new single cab short bed Silverado, and had a reputable dealer install a Magnuson supercharger (with conservative dyno tune), long tube headers, lowering kit, and some other goodies. I had approximately $8500 worth of accessories on this truck, and the reason being is the owner of the dealership claimed they would honor the 5yr/100k mile GM warranty.

I drove the truck pretty hard for the first 5k miles... track passes, 4wd launches, all that good stuff lol. It was at that time I noticed a really awful rattling noise when I went wot at low speeds... I'd describe it as someone putting a metal zip tie around your driveshaft! I explained it to the dealer and they said bring it in. Their "tech" told me that he thinks since the truck was lowered the pinion angle was off. So I picked the truck up after hours and about 3 miles from the dealer I noticed it was still doing it, ugh! Talked to the tech the next day and he said oh well you have to fix that... WHAT?! So I adjusted the pinion and it still made this noise. My next thought was is the yoke pushing in to the transmission?.. so I pulled the driveshaft out and had it shortened an inch... still no luck.

At this point I was furious, I took the truck back to the dealer and had a nice conversation with the owner and said "fix my truck" as politely as I could.

2 days later I get a call from the tech again and he thinks it's a motor mount?? I said you're joking right, the truck has 5k miles. He said with the high hp (mind you the truck laid down 375rwhp) it was making he thinks that I possibly broke a motor mount. Me wanting my truck back, I said ok whatever just fix it. He then proceeds to give me a quote for how much it would cost to have it fixed. I demanded to speak with the owner of the dealership and asked him what happened to "honoring the warranty". He explained to me that things like this will break over time and they can't replace them for me for free?? TOTAL BS!!!

So I went and picked my truck up. Checked over the motor mounts myself and they looked perfect. As I was under the truck I noticed that one of the o2 sensors was rubbing on the cab floor... I thought there's no way this could be it. I unbolted the o2 sensor, put a little speed dent in the floor, bolted the o2 sensor back up and took the truck out for a run... no rattling!!! I guess the driveline had maybe walked back just far enough for this o2 sensor to be rubbing on the cab floor when it was all being torqued down at wot.


Phew, sorry for the novel.. but the moral of the story is get it in writing! They can say what they want at the time of purchase, but when it comes down to fixing it... if you don't have anything in writing than it's your word against there's. Maybe you've purchased motorcycles from this dealer for 30 years and you grew up with the owner so you trust them and that's great if that's the case... but for me, one bad experience was enough to learn my lesson not to trust anyone when they say "we'll honor the warranty".

[ClassicVW_imp]

Wow how about some cheese with all that wine , buyers remorse at it's best nobody put a gun to you to accept lick your wounds and move on it's over.

A little harsh, don't you think? We don't speak to our friends like that here....

[Motogeezer1949_imp]

Hi CBill00,
No the Yosh was installed in the time between the first and second service.
I had a fork seal and the front brake rotors replaced under warranty after that.
No issues with the dealer and the regional rep had to come by and approve the rotor replacement, evidently he had no issue with the pipe either.
Sorry to hear about your problems with your truck

[CBill00_imp]

Hi CBill00,
No the Yosh was installed in the time between the first and second service.
I had a fork seal and the front brake rotors replaced under warranty after that.
No issues with the dealer and the regional rep had to come by and approve the rotor replacement, evidently he had no issue with the pipe either.
Sorry to hear about your problems with your truck

That is awesome to hear that they took care of those issues for you. I've heard so many cases similar to yours where people have 0 issues with warranty work on a modded vehicle.
I'm not in the automotive business so I'm not sure how warranty claims work and it could be that that particular dealership I bought my truck from either lied to me to make a sale, or couldn't get GM to cover it after the fact and didn't want to eat it... Regardless I will never buy another vehicle from them again or recommend anyone buy one from them lol.
I think I'm going to run over to the place I bought my CB from and ask them if they'd put in writing that they'll fix my bike with modifications. Within reason of course, if I have my ecu reflashed and full exhaust I wouldn't really expect them to replace a motor lol, its situations like yours where if I have those mods and a fork seal needs replaced.. I think that should be covered.