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Full Version: Honda Care Extended Warranty LEARN FROM MY MISTAKE!
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I am the happy and proud owner of a 2014 Honda CB1100. I bought it new from a local dealer at what I consider to be a good price - $10150 out the door with an already installed Yoshimura RS-3 slip-on. Once in to sign the paperwork, I was given the hard sell on buying an extended warranty. I had already given that some thought and decided I wasn't interested in it, being convinced that the new CB was very reliable and any problems I'd have would likely occur within the first year which is covered by the standard Honda warranty.

I fell for the sales pitch. It began with an explanation that the 48-month Honda Care plan normally sells for $1500 but that they had a coupon that could be applied, bringing it down to $999. When I balked at that and said I'm not looking to add $1000 to the good price I was able to negotiate for something I'll likely never need, I was given the, "You know what, you seem like such a good guy, let me do this ... what if I can get it to you at employee pricing, $680. That way you have the added protection in case anything goes wrong and it doesn't add much to your payments."

I bought it, it was added to my financing terms, and I had the bike delivered the next day. I came here and shared the great news and started a different thread stating, I hope I didn't just throw my money away on the extended warranty. There's a separate question of the wisdom of buying extended warranties and I know some of you say you've never bought one and have never needed one. I hope to at least be among those who have never needed one. But then banjobart wrote about blue ridge power sports and how if you go through them, you can get the policy for around $500. He's right. And boy does it (self-edit) me off. (I caught myself Ferret. Hope you're proud of me.)

So, for those of you who are on this forum, researching the CB1100 before having made a purchase or you've recently bought your CB and are now thinking of adding an extended warranty, learn from my experience and my mistake.

First, decide if you truly want an extended warranty. Honda offers a one year, parts and labor, manufacturer warranty. HondaCare is the official Honda extended warranty that is also, parts and labor, zero deductible, that starts after the first year and can be purchased for different lengths. The longest is 48 months, which I purchased and which means you are covered for a total of five years.

Next, be prepared for the hard sales pitch when you sit down to sign the paperwork. And be prepared to be lied to. Like I was. I got (and fell for) the whole "we're buddies" routine and although I declined the first price, I fell for the "employee pricing" line.

Know that there's no need to buy an extended warranty right there, right then. The only reason I can think of that you might want to get it through the dealer at the time of signing is if you've decided you want the warranty but don't want to add the extended warranty later by putting it on a credit card and would rather have it added into your financing terms. My understanding is that you have up to a year to add the extended warranty. You would just need to get it through an authorized Honda dealer who would report your mileage and condition of your motorcycle at the time of purchasing the warranty.

Go in knowing what the true price for the extended warranty is. I learned too late that retail price on the 48-month HondaCare extended warranty - the same exact warranty I purchased at the claimed "employee pricing" of $680 - is actually $660. But if you purchase it from John Evans at blueridgepowersports.com, he offers an online price of $479 (at least at the time of this writing). I filled out an online quote request, provided the year, make and model of my bike, and received an email the next days with my options and pricing.

I hope this thread saves at least one person some money. If it does, please come back and let me know. It will make me feel a lot better. And, trust me, I'm not obsessing over this. But I'm hoping to spread the word so others can benefit from my experience. I wish I would have read a post like this when on this forum doing my research.

All the best!
MG
(I caught myself Ferret. Hope you're proud of me.) Wink Thank you sir!
So you verified what blueridge offers is genuine Honda factory warranty?
And if so, it is a good price, but I would not worry too much if you got stuck buying the one for $190 more, no big deal.
I don't remember my dealer applying pressure to buy the extended warranty, he may have mentioned it and also said I could buy anytime in the first year......
now car sales are different story!!! I've had very high pressure tactics "after sale" to buy warranties, clear coats, etc. so bad once I reported them to the bank who the loan was through telling them about this dealer lying about rates to make the options look better!
The bank called them and they got mad at me, oh well, mission accomplished.
Cancel and get a refund then buy the cheap one.
Don't beat yourself up over it. Those F&I guys are (literally) trained professionals. They go to school to learn how to get buyers like us to knuckle under and buy those add-ons. And that's where they make big money...often a lot more than they do on the sale. They're motivated.

$600 in the long run isn't that much. Like I said on the other thread, one claim will even it up.
Thanks your warning will save a lot of people a needless expense!
(10-02-2014, 04:11 AM)HikerToo_imp Wrote: [ -> ]So you verified what blueridge offers is genuine Honda factory warranty?
And if so, it is a good price, but I would not worry too much if you got stuck buying the one for $190 more, no big deal.
I don't remember my dealer applying pressure to buy the extended warranty, he may have mentioned it and also said I could buy anytime in the first year......
now car sales are different story!!! I've had very high pressure tactics "after sale" to buy warranties, clear coats, etc. so bad once I reported them to the bank who the loan was through telling them about this dealer lying about rates to make the options look better!
The bank called them and they got mad at me, oh well, mission accomplished.

Yes, I did verify that it's the genuine Honda extended warranty. And, I agree, in the big picture, $190 isn't that much more. It's just the tactics used that offend me. If they would have come straight out and said, "Our price is $190 more than what you can buy online but here's the deal - if you buy it from us, it'll be wrapped up with your financing and you'll be paying only $14 a month for it. If you choose the less expensive route, you'll have to put the full amount for the warranty on your credit card and will be paying a higher interest rate if you don't pay off your credit card right away" I would probably have still bought it from the dealership.

Instead, they've left me with the impression that they're dishonest and manipulative. They've lost a customer for life over $190.
(10-02-2014, 04:32 AM)Deanohh_imp Wrote: [ -> ]Cancel and get a refund then buy the cheap one.

Once you include your extended warranty in the financing contract, there is no option to cancel and get your money back. The closest you can come to that is to cancel and then the finance company takes the price you paid for the extended warranty off the end of the loan. Your monthly payments stay the same and you're left without a warranty.
I don't understand how you got "Strong Armed" into it. Just say "NO" and that's that. My last new bike purchase got ugly early on when I simply stated that ANYTHING other than the purchase of said motorcycle would break the deal. No extended warranty, gap insurance, discounts on routine service, tire insurance, NOTHING. Salesman kept his cool but lady doing paperwork [cash transaction, BTW] was not pleased. They make money on financed bikes, extended warranties, all that crap. But for what amounts to $14.00 a month, let it go. Its peace of mind. That's hard to put a price on. And its likely you won't need it, it's a Honda.
I told the guy trying to sell me the extended warranty "what part of NOT INTERESTED are you not clear on"? The discussion on that ended immediately.
Yep, find bike, get price, write check, go riding.
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