connection to control unit with OBD

[bflint]

That is the connector. I had some trouble getting a connection too. Can’t remember exactly what I did and I haven’t connected it in a while, but either getting the program up and then turning on the ignition or ignition first then opening the program did it.

I do know that I could barely get a connection with an old notebook I had that was SLOW and had to use a better PC.

Thanks. Have fairly new laptop so that's not the problem. Will try again and wiggle all connections. If no worky, then will contact HealTech support.