12-08-2023, 02:22 AM
The part number, 16700-MGC-J82, is correct for either 2013 models.
Your dealer may have given good service in the past, and be a large dealer, but it doesn't guarantee that has happened this time. I hope it is a franchised Honda dealer with certified Honda techs. Even so, they may have mis-handled your problem.
Critical parts necessary for a bike's running are seldom on backorder for long. A good dealer would have called American Honda's parts department to determine the ETA of the item, and initiate a Special Parts Request.
A physical search of each warehouse's stock location, not relying on computer inventory data, is initiated. Then, a search request to see if a dealer somewhere has one on their shelf can be initiated. Failing that, AH will contact other Honda distributors around the world to check their inventories. And occasionally, magically, one will appear from Japan in a week.
Sometimes the problem lies within the dealership, where a part never got ordered, or got misplaced.
I also would want to question the dealer himself, as to why the fuel pump needs to be replaced - they very rarely go bad, and are usually replaced because of improper diagnosis. Sometimes a tech will just shotgun the repair, and order any and all parts that may be related, without thorough diagnosis, and then take it apart and replace everything. And you pay for it all, whether you needed it or not.
You can call American Honda Powersports Customer Service at 866-784-1870 and they can verify the order, and initiate the search.
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Okay, rant over.
Can you share with us the problem or symptoms that lead you to take it to the dealer?
Your dealer may have given good service in the past, and be a large dealer, but it doesn't guarantee that has happened this time. I hope it is a franchised Honda dealer with certified Honda techs. Even so, they may have mis-handled your problem.
Critical parts necessary for a bike's running are seldom on backorder for long. A good dealer would have called American Honda's parts department to determine the ETA of the item, and initiate a Special Parts Request.
A physical search of each warehouse's stock location, not relying on computer inventory data, is initiated. Then, a search request to see if a dealer somewhere has one on their shelf can be initiated. Failing that, AH will contact other Honda distributors around the world to check their inventories. And occasionally, magically, one will appear from Japan in a week.
Sometimes the problem lies within the dealership, where a part never got ordered, or got misplaced.
I also would want to question the dealer himself, as to why the fuel pump needs to be replaced - they very rarely go bad, and are usually replaced because of improper diagnosis. Sometimes a tech will just shotgun the repair, and order any and all parts that may be related, without thorough diagnosis, and then take it apart and replace everything. And you pay for it all, whether you needed it or not.
You can call American Honda Powersports Customer Service at 866-784-1870 and they can verify the order, and initiate the search.
-------------------------------------------------------------------------------
Okay, rant over.
Can you share with us the problem or symptoms that lead you to take it to the dealer?