10-16-2017, 10:50 PM
(10-16-2017, 01:12 AM)pdedse_imp Wrote:(10-15-2017, 10:51 PM)johnf514_imp Wrote:(10-14-2017, 11:21 AM)pdedse_imp Wrote:(10-14-2017, 10:01 AM)The ferret_imp Wrote: LOL intermittent problems are just the worst. In the mid 70's I was the manager of a Kawasaki shop. I had a customer complain that sometimes his bike would not start, but just sometimes. I told him to bring it. I gave it to my head mechanic. Over the next couple of days he tried starting the bike 50 times and every time varrom. Every time he walked past it, he would turn the key, hit the button and varrom. I called the customer and told him we could not duplicate his problem. He came and picked it up. The next day he called and said it wouldn't start. Bring it back in. We then over the next few days proceeded to start it 100 times. Every time varrom. We could not get it not to start. Customer came and got it and we never heard from him again. Don't know if it quit again or not, but it never would as long as we had it.
That's funny! But that's what I'm afraid will happen if I leave the bike with service, particularly with the cooler temps. They'll do their $115 diagnostic and will say "can't replicate issue" because they it won't act up on a test ride of 5-10 miles.
For the couple of members who had the IACV replaced or the throttle assembly, I wonder how the techs went about determining that. Was the bike hooked up to a computer? Was the high / low idle issue replicated while at the shop? Did they physically "open things up" and test parts? I know Riko had a video, and I think that's what I'll do and show them before leaving bike for any extended time.
When I brought my bike into the shop (for the 3rd time) with the high idle issue, I turned the bike on and showed them how the bike idled. Sometimes, the bike would start as normal, but in my case, once the high idle condition presented itself, it would undoubtedly return, even if the bike exhibited normal behavior.
The tech tested the bike, figured out the IACV was faulty (I seem to recall some issue with there being a bad connection between the IACV and the ECU), and replaced the IACV (5 months before the extended warranty ran out).
I was very happy I bought a used bike with an extended, transferrable warranty.
I've never purchased an extended warranty on anything, and I've never been in a position where had I had one, I would have benefited. I figured all that money I saved could be used if I ever did have an issue outside of warranty.
Well, here I am : )
Thanks, johnf514, for that extra bit of info. I hope to talk to the service manager tomorrow--hopefully he has read the letter I left for him and we can talk about how to go about diagnosing an intermittent problem.
My fault, didn't mean for my post to sound chastising. The extended warranty came with the bike and I would not have bought the extension if it hadn't. Especially for a Honda! It was fortunate happenstance and had nothing to do with my (lack of) consumer prowess.
