09-23-2015, 09:56 PM
" I ALWAYS buy the warranty but I make sure I'm paying a fair price. I've always had warranty claims." Olyrider
Olyrider..just having an extended warranty or a warranty for that matter is supposed to bring piece of mind doesn't always do that or guarantee that a defective product will be covered. It is up to the whim and fancy of the regional service rep whether a defect is approved and covered and increasingly they are turning claims down (this verified by the Service Manager at my local shop). The rear brake on my 13 CB 1100 was IMO clearly defective and there were similar reports of others on this forum as well. I took the bike to my selling dealer who said he'd have to have the regional rep approve it. When the regional rep showed up, he denied my claim saying that I "needed to learn how to ride". The rep was maybe 30 years old. Now, I have been riding for 50 years. I raced motorcycles for 10 years. I was an instructor for the Yamaha Learn to Ride Program. I worked in the industry for 17 years. I may not be Valentino Rossi, but I'm pretty confident that I know how to ride a motorcycle, and I know there was something wrong with the rear brake on that motorcycle. My warranty was totally useless in protecting me from a defective product. I have very little faith in Honda backing their product. Btw I have owned 9 Honda 4 wheeled vehicles (cars, van, suv, truck), 11 Honda street motorcycles and 1 Honda ATV since 1967. That was my first warranty claim that I can remember (which really surprises me when you said above that you always have warranty claims), which I felt was a legitimate claim, but Honda chose to deny it. Luckily Honda makes a pretty solid product to begin with and I know a bit about working on motorcycles so can usually fix whatever needs fixing. But I no longer have faith that my warranty will cover me if something goes wrong.
Olyrider..just having an extended warranty or a warranty for that matter is supposed to bring piece of mind doesn't always do that or guarantee that a defective product will be covered. It is up to the whim and fancy of the regional service rep whether a defect is approved and covered and increasingly they are turning claims down (this verified by the Service Manager at my local shop). The rear brake on my 13 CB 1100 was IMO clearly defective and there were similar reports of others on this forum as well. I took the bike to my selling dealer who said he'd have to have the regional rep approve it. When the regional rep showed up, he denied my claim saying that I "needed to learn how to ride". The rep was maybe 30 years old. Now, I have been riding for 50 years. I raced motorcycles for 10 years. I was an instructor for the Yamaha Learn to Ride Program. I worked in the industry for 17 years. I may not be Valentino Rossi, but I'm pretty confident that I know how to ride a motorcycle, and I know there was something wrong with the rear brake on that motorcycle. My warranty was totally useless in protecting me from a defective product. I have very little faith in Honda backing their product. Btw I have owned 9 Honda 4 wheeled vehicles (cars, van, suv, truck), 11 Honda street motorcycles and 1 Honda ATV since 1967. That was my first warranty claim that I can remember (which really surprises me when you said above that you always have warranty claims), which I felt was a legitimate claim, but Honda chose to deny it. Luckily Honda makes a pretty solid product to begin with and I know a bit about working on motorcycles so can usually fix whatever needs fixing. But I no longer have faith that my warranty will cover me if something goes wrong.