idle problem update

[rdprdp01]

Please see response below from Webike. If you opt to try again, I encourage you to follow their instructions. If you are unable to complete the transaction, I will gladly provide liaison services and work to resolve the matter to everyone's satisfaction. If you post results in the Thread, I will make sure I check twice a day to ensure a prompt response. Hope this helps. David

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From: jp_info@webike.net <jp_info@webike.net>
Sent: Monday, May 11, 2026 6:42 PM
Subject: Message from Webike Japan 20260512T0000000035

Dear David
Thank you for using Webike Japan. This is Chika at Global Customer Service. We sincerely apologize for the inconvenience caused during your recent attempt to place an order. We appreciate your continued support of Webike, as well as the time you took to report this matter on behalf of your colleague.

In some cases, when the server is under heavy load, users may experience difficulties completing transactions. Additionally, temporary browser data such as cookies or cache may interfere with the ordering process.

To resolve this issue, please try the following steps:
1.Clear all cookies and cache in your browser.
2.Log out and log back in.
3.Use Google Chrome (Incognito window) or a different device to place the order.

If the problem persists, please contact us again with the following information:

・A screenshot of the error message/page.

We appreciate your cooperation and understanding.

Please feel free to ask any other questions you may have.

We look forward to serving you at https://japan.webike.net/

Best regards,
Chika
Webike Japan