idle problem update

[rdprdp01]

I have reached out to Webike Customer Support. See below. Will advise when I receive a response.

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From: David
Sent: Monday, May 11, 2026 8:05 AM
To: Webike Japan <jp_support@webike.net>
Subject: Problem Placing Order
 
Good morning,

My name is David. I am a very happy, loyal Webike Customer. I am also an Administrator for the CB1100 Community Forum (https://cb1100forum.net/forum).

I encouraged a colleague to use Webike to purchase the following item:

https://japan.webike.net/products/24329161.html

His transaction continues to fail. His experience was documented in the following post:

https://cb1100forum.net/forum/showthread...714&page=3

I suspect the problem exists somewhere between setting up his account, purchasing the item from your inventory, and the calculation for shipping fees for DHL International Shipping. I recognize what a complex transaction this is, traverses three separate ERP systems. Until now, it has always been flawless. 

To be candid, I suspect I and Webike may have lost some credibility because everyone on our Forum expected the transaction to be a standard Internet-base transaction:

Select the part
Confirm compatibility
Enter a shipping address
Receive a total
Place the order
Receive an estimated delivery date

Please advise what information you would like to pass on to my friend to complete this transaction. Thank you in advance for a prompt response.

With great respect,
David