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Skypilot_imp · 05-04-2019, 02:24 AM

Hey all. Anyone have any feedback on GENMAR as far as customer service goes? I ordered my risers 6 days ago and still haven’t even received a confirmation of processing the order. Just a charge on my card. I sent a follow up email 2 days ago and still nothing? Never had it take this long for ordering anything from any vendor.

the Ferret · 05-04-2019, 09:09 AM

I'm hearing that a lot across the MC boards.

GoldOxide_imp · 05-04-2019, 10:57 AM

(05-04-2019, 10:09 AM)m in sc_imp Wrote: they are out of business. just fyi.

That would be just evil for late purchasers.

Skypilot_imp · 05-04-2019, 12:54 PM

Time to cancel that order

Houtman_imp · 05-04-2019, 08:42 PM

Call your credit card company NOW and they should reverse the charge.

Skypilot_imp · 05-04-2019, 11:18 PM

Looked around and yes it seems they are out of business. Not so out of business that they haven’t closed down their payment system though. I’ve opened a dispute with PayPal so looks like my $$ will be gone for at least 30 days. Total garbage and total disappointment. Should something be put up here on the forum as a general warning so it doesn’t happen again?

kennyw · 05-08-2019, 03:41 PM

(05-04-2019, 11:18 PM)Skypilot_imp Wrote: Looked around and yes it seems they are out of business. Not so out of business that they haven’t closed down their payment system though. I’ve opened a dispute with PayPal so looks like my $$ will be gone for at least 30 days. Total garbage and total disappointment. Should something be put up here on the forum as a general warning so it doesn’t happen again?

Looks like you just did...

Skypilot_imp · 05-08-2019, 10:37 PM

(05-08-2019, 03:41 PM)kennyw_imp Wrote:
(05-04-2019, 11:18 PM)Skypilot_imp Wrote: Looked around and yes it seems they are out of business. Not so out of business that they haven’t closed down their payment system though. I’ve opened a dispute with PayPal so looks like my $$ will be gone for at least 30 days. Total garbage and total disappointment. Should something be put up here on the forum as a general warning so it doesn’t happen again?

Looks like you just did...

Looks like you just did...
What I meant is there an area for threads like that...you know like a public service announcement PSA area lol

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