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+--- Thread: GENMAR customer service? (/showthread.php?tid=8587)
GENMAR customer service? - Skypilot_imp - 05-04-2019
Hey all. Anyone have any feedback on GENMAR as far as customer service goes? I ordered my risers 6 days ago and still haven’t even received a confirmation of processing the order. Just a charge on my card. I sent a follow up email 2 days ago and still nothing? Never had it take this long for ordering anything from any vendor.
RE: GENMAR customer service? - the Ferret - 05-04-2019
I'm hearing that a lot across the MC boards.
RE: GENMAR customer service? - GoldOxide_imp - 05-04-2019
(05-04-2019, 10:09 AM)m in sc_imp Wrote: they are out of business. just fyi.
That would be just evil for late purchasers.
RE: GENMAR customer service? - Skypilot_imp - 05-04-2019
Time to cancel that order
RE: GENMAR customer service? - Houtman_imp - 05-04-2019
Call your credit card company NOW and they should reverse the charge.
RE: GENMAR customer service? - Skypilot_imp - 05-04-2019
Looked around and yes it seems they are out of business. Not so out of business that they haven’t closed down their payment system though. I’ve opened a dispute with PayPal so looks like my $$ will be gone for at least 30 days. Total garbage and total disappointment. Should something be put up here on the forum as a general warning so it doesn’t happen again?
RE: GENMAR customer service? - kennyw - 05-08-2019
(05-04-2019, 11:18 PM)Skypilot_imp Wrote: Looked around and yes it seems they are out of business. Not so out of business that they haven’t closed down their payment system though. I’ve opened a dispute with PayPal so looks like my $$ will be gone for at least 30 days. Total garbage and total disappointment. Should something be put up here on the forum as a general warning so it doesn’t happen again?
Looks like you just did...
RE: GENMAR customer service? - Skypilot_imp - 05-08-2019
(05-08-2019, 03:41 PM)kennyw_imp Wrote:(05-04-2019, 11:18 PM)Skypilot_imp Wrote: Looked around and yes it seems they are out of business. Not so out of business that they haven’t closed down their payment system though. I’ve opened a dispute with PayPal so looks like my $$ will be gone for at least 30 days. Total garbage and total disappointment. Should something be put up here on the forum as a general warning so it doesn’t happen again?
Looks like you just did...
Looks like you just did...
What I meant is there an area for threads like that...you know like a public service announcement PSA area lol