Max BMW

[LongRanger_imp]

This will sound trivial, but I’m impressed.

Rather than drive 25 miles to my local dealer to pick up a few quarts of oil, crush washer, and an oil filter for my RT, I ordered the items online from Max BMW in CT, free shipping, just for convenience. The items arrived in a few days. I was very impressed when I opened the box — along with the items I ordered, they threw in a very nice funnel, a pair of nitrile gloves, and a bag of M&M’s. Stuff that cost them virtually nothing but transformed a routine order into a very nice and unexpected experience. Kudos to Max BMW!

 

[KiowaEagle_imp]

Peanut or regular?

 

[the Ferret]

Impressive.

 

[Cormanus]

It’s the little things ...

 

[the Ferret]

you know if you turned half of the M&M's upside down it would b M W

 

[Cormanus]

I like that!

 

[Gone in 60]

If they were really smart, they'd custom print BMW on the M&Ms.

Makes me sad I never ordered stuff from them in my years of owning BMWs.

 

[Lord Popgun]

I don’t own a BMW but I might have to order something. I loves me some M&Ms

 

[Inhouse Bob]

I got similar service from a custom suspension company called Cogent Dynamics in Asheville, NC. They are great folks. Family run operation out of their garage (very nice garage) and they employ neighborhood kids and teach them a trade. I got to ride by a few years ago and have my KLR front suspension upgraded while we played with the dogs. Support your local small businesses and their dogs

 

[TXBikerGuy]

This will sound trivial, but I’m impressed.

Rather than drive 25 miles to my local dealer to pick up a few quarts of oil, crush washer, and an oil filter for my RT, I ordered the items online from Max BMW in CT, free shipping, just for convenience. The items arrived in a few days. I was very impressed when I opened the box — along with the items I ordered, they threw in a very nice funnel, a pair of nitrile gloves, and a bag of M&M’s. Stuff that cost them virtually nothing but transformed a routine order into a very nice and unexpected experience. Kudos to Max BMW!

Dang. I bought a $950 BMW Navigator VI from the Troy, NY Max BMW location (online) and there were no M&M's to be found in the box.

Still a good place to do business with. But, I don't think I'll ever look at my Nav VI quite the same again...

 

[Gone in 60]

Closest thing I've seen like this was Clocks 4 Bikes. They used to do free battery replacement. Send your clock in, they'd change the battery, and send it back with a very nice hand written note. Sad to see them go.

 

[peterbaron]

Did MAX open a new BMW dealership and serves free M&M - ?

 

[Gone in 60]

Also sort of reminds me of owning a Saturn in the '90s.

It broke down a lot, but every time I got it back from the service department, there was a red rose on the passenger seat. Gave my wife a lot of roses back then.

 

[Houtman_imp]

Also sort of reminds me of owning a Saturn in the '90s.

It broke down a lot, but every time I got it back from the service department, there was a red rose on the passenger seat. Gave my wife a lot of roses back then.

You probably did not tell her that the garage gave them to you , she thought that you bought them for her ?

 

[Charlie Bravo_imp]

I do own a BMW, but I don't need anything for it. Oh, wait, a BMW T-shirt! I can taste them now, mmmmmm.

 

[decarmine_imp]

Oh! That's right! We got M&Ms in the refrigerator! I'll be right back!!!

 

[Gone in 60]

Quote:You probably did not tell her that the garage gave them to you , she thought that you bought them for her ?
Duh... Of course not.

 

[Charlie Bravo_imp]

Yeah, about that BMR T-shirt, don't need a $35 T-shirt.

 

[Gone in 60]

Hey, I wear my BMW t-shirt when I want to dress up for fancy occaisions.