05-04-2015, 05:11 AM
(05-03-2015, 12:24 AM)jerrycon_imp Wrote: Another affirmation here that Mr. T is rock solid. I was ready to pull the plug on a $450 left side saddlebag, but when he realized I had the OEM luggage rack installed, he told me not to do it because of incompatibility. Excellent communication and service.
My biggest problem (and now they are fully resolved) is how lax they are about quoting the "full price". First it was $380.00 (with the striping) then after getting to the end of the Pay Pal invoice, it's $515.00. After explaining this to Mr. T he sends me an E mail saying that it's $380.00 without the stripe plus $140.00 for the stripe. When I mentioned the stripe he sent me an E mail saying that the stripe is 140 +. I did not understand the shorthand that was to indicate 140 + the 380 !
Here's another one, "We have the fairing in stock, and will take 3 to 4 weeks to complete. I know it's small stuff, but he should have someone around to catch these kinds of gaffs. My biggest beef as I said before is the complexity in payment (Pay Pal) and how the bottom price is not told outright. And before I get messages explaining the "simplicity" of Pay Pal . To this old man there is nothing "Easy Picy" about a difficult and complex set of instructions geared directly to someone already familiar with the computer culture. Other than this I have no problems!
P.S I almost forgot to mention, Mr T gave me a $30.00 discount due to the Pay Pal complication.