10-21-2022, 03:05 AM
A couple of other BMW corporate policies that annoys BMW moto customers:
BMW loves to cite the explanation “operator error” when denying warranty claims…which they all-too-often do. This was the “reason” cited when denying responsibility for the antenna ring failures that kept occurring. We riders must have been inserting the key incorrectly in the ignition. A lot of us. You know…because putting a key in a keyhole is something that many of us just don’t know how to do.
BMW has produced some wonderful marketing vids for their different models. The videos for the GS1200, and F800GS, really get you excited about adventure riding off-pavement. Except, when you experience a suspension failure during the warranty period, they claim “operator error” because “the bikes weren’t designed to be ridden off-road”. The wheels on my F800GS certainly weren’t. Both rims needed to be replaced with stronger spokes/rims from Woodys Wheels. How unusual is it that so many riders of one specific model from one manufacturer know the name of a wheel specialist to put on suitably strong wheels for the weight of the bike?
BMW loves to cite the explanation “operator error” when denying warranty claims…which they all-too-often do. This was the “reason” cited when denying responsibility for the antenna ring failures that kept occurring. We riders must have been inserting the key incorrectly in the ignition. A lot of us. You know…because putting a key in a keyhole is something that many of us just don’t know how to do.
BMW has produced some wonderful marketing vids for their different models. The videos for the GS1200, and F800GS, really get you excited about adventure riding off-pavement. Except, when you experience a suspension failure during the warranty period, they claim “operator error” because “the bikes weren’t designed to be ridden off-road”. The wheels on my F800GS certainly weren’t. Both rims needed to be replaced with stronger spokes/rims from Woodys Wheels. How unusual is it that so many riders of one specific model from one manufacturer know the name of a wheel specialist to put on suitably strong wheels for the weight of the bike?