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Geico Roadside Service Doesnt Include.......
#1
......Gas!!!!!! Like an idiot I ran out today on Hwy 80, just outside Sacramento, in 90 degree heat that felt like 105 because of the time of year. Call Geico, the rep tells me refueling is not included with roadside service. I of course am furious, never would have guessed its not covered, and gave her a nice little talking to, poor girl. She tells me she can still get me help, puts me on hold, and comes back after about 8 minutes and tells me she found someone and it will be 90 bucks for someone to come and put gas in the bike. After picking up the pieces of my head after it explodes, I tell her theres no way im gonna do that, so then she puts me on hold again and tells me they will tow me to a gas station no charge, and asks me about my health regarding Covid. I 'm fine, had a mask, and was not too thrilled about sharing a truck cab with a driver but felt I had no choice. The truck comes after 45 minutes in the sun and the kid immediately grabs his gas can and says "I'll just give you gas it's a pain in the a** towing a bike" and of course I am DOWN with that! I offered him some $$ and he wouldnt take any but after the bike started I got off and insisted he take $15 which he did. So, yes i screwed up by running out (havent ridden in a while, forgot it was near empty never checked).

But no roadside service after running out of gas?
To all those who use Geico thought you should know, to all the others make sure you know what is covered!!!
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#2
That’s an awful experience. I will never use Geico. But wow, 90 degrees? Today’s high was 46 here and we currently have snow showers. Sheesh.
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#3
I ALWAYS fill-up my bikes before I leave home with gas stored in a 5 gallon container , also use it for my lawn tractor (93 octane ) I have the road side service from the AMA but luckily never had to use it yet.
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#4
That's an interesting story and had a familiar ring to me.
A couple of years ago some of my buddies and I were motoring in a remote area and low on gas. We knew the area and where the next gas pump was so no worries - except when we got there the pump was empty.
We had no choice but to go on, short shift and keep the revs low because the next gas was many, many miles away.
Part way there we pulled over and so did a local in a pickup truck. He wanted to look at the bikes - and we told him we were low on gas. No problem says he and pulled a full gas can from the truck bed. Everyone got a portion of gas and he absolutely refused any money. Instead he got firm hand shakes and many words of gratitude - and yes, we made it to the next gas pump.
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#5
Ah yes, the logic of insurance cover and other similar contracts. They will not cover somebody bringing you a can of gas, but send a truck out to tow you to a gas station is covered...

Reminds me of my travel insurance. Due to the Covid-19 situation, my trip to Malta was cancelled since the Maltese government banned all flights coming from Switzerland. So, I contacted my travel insurance to cover the cost of the cancelled trip, and after several long discussions they said they would not pay. Their reason was that the contract covers cancellations due to epidemics, but not pandemics. Mind you, the contract does not state that they do not cover pandemics.

So, now I am suing my travel insurance...
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#6
I have run out of gas about a half mile from work “Just thought I could make it” and ended up jogging the last little not to work, punching in, and getting a ride to the gas station with a 16 oz bottle to get a little bit of gas. That was my first time, but a good lesson.


Sent from my iPhone using Tapatalk
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#7
(04-24-2020, 12:37 PM)LongRanger_imp Wrote: That’s an awful experience. I will never use Geico. But wow, 90 degrees? Today’s high was 46 here and we currently have snow showers. Sheesh.

Yep. ....first time in some real heat for me on this bike, and I was really feeling the engine heat on my legs especially the right. Here in Sac in the summer it can be over 100 for days on end....kind of wondering if it was wise to buy an air cooled bike now. I read in reviews b4 buying that the bike was fine in high temps..we'll see
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#8
(04-24-2020, 09:18 PM)Houtman_imp Wrote: I ALWAYS fill-up my bikes before I leave home with gas stored in a 5 gallon container , also use it for my lawn tractor (93 octane ) I have the road side service from the AMA but luckily never had to use it yet.

I have AMA too. Never used it for a bike but it covers our cars as well and my family has called on them a few times.

One weird thing is that if you go down and your bike is un-ridable, that's not covered and they won't come get you. Therefore I think it's best to say that your bike "broke down" which is technically true...it's broke and it's down. Tongue
(04-25-2020, 12:57 AM)Crazyirv_imp Wrote:
(04-24-2020, 12:37 PM)LongRanger_imp Wrote: That’s an awful experience. I will never use Geico. But wow, 90 degrees? Today’s high was 46 here and we currently have snow showers. Sheesh.

Yep. ....first time in some real heat for me on this bike, and I was really feeling the engine heat on my legs especially the right. Here in Sac in the summer it can be over 100 for days on end....kind of wondering if it was wise to buy an air cooled bike now. I read in reviews b4 buying that the bike was fine in high temps..we'll see

I think it's more a matter of fuel consumption in terms of heat generation. The more fuel burned, the hotter the engine I believe. My F800GT water-cooled was an air fryer but my CBR250R generates zero perceptible heat.
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#9
Okay - gonna be nice - but I would never yell at some CSR over my own mistake. I'm a bit OCD about fueling the bike so if I were to run out of gas I would be so embarrassed that I would have accepted the "no" answer and figured it out on my own.

I'm no fan of GEICO either and there are reasons why they can offer low rates. But a contract's a contract. Do I read all my insurance endorsements? Sometimes, but usually not. But if I didn't and something's not covered, well shame on me.

What's totally amazing is that the CSR you berated then went the extra mile and helped you out to find a clause that could help you in your situation. Then you come here and trash the company anyway.

And that's the lesson here: If you're really stuck and call for help and get an initial "no", maybe persisting very nicely will get a better result.
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#10
AAA w/RV will haul my bike 150 miles twice a year, and will bring me gas. Never used either one (yet lol)

I've had AAA since 1969 and I have gotten several tows (cars not bike) free maps, trip ticks, and discounts on many hotel reservations. A discount on eye glasses, a free lock smith to get into a car I locked myself out of and various other perks over the years. Oh and both my kids used them a lot for jumps when they were in high school.

AAA has always been friendly and helpful when I call.
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