06-19-2016, 09:57 AM
I was in Apache Honda on Camelback here in Phoenix and the kid there recognized me from the other Honda shop that he and his Dad worked at. Both are at Apache now. I was amazed! Ended up talking to the dad for a spell. They have been in the business for years and in customer service types jobs all their lives, I think it comes to them naturally.
Sounds like the young gal does not come to customer service naturally and does not have a gift for learning.
Sounds like the young gal does not come to customer service naturally and does not have a gift for learning.