03-31-2017, 03:16 AM
(07-13-2015, 05:36 PM)Pterodactyl_imp Wrote: At 12000kms mine were adjusted by the dealer. I was charged for the labour and shims. After the service I was unhappy with another aspect of the work that was done and, being preoccupied with that, it didn't occur to me to ask for details of the valve adjustment so I can give no further detail. The cost of the service was enough to make me haul my tool box out of storage, build a work bench in my new home, and the bike hasn't been back to the dealer since. Incidentally my unhappiness with the service (I won't go into detail) was ameliorated by the dealer giving me a substantial discount on a set of winter gloves. It didn't get me back though.
Cheers
(07-14-2015, 04:49 PM)Kiwikevin_imp Wrote:(07-13-2015, 05:36 PM)Pterodactyl_imp Wrote: At 12000kms mine were adjusted by the dealer. I was charged for the labour and shims. After the service I was unhappy with another aspect of the work that was done and, being preoccupied with that, it didn't occur to me to ask for details of the valve adjustment so I can give no further detail. The cost of the service was enough to make me haul my tool box out of storage, build a work bench in my new home, and the bike hasn't been back to the dealer since. Incidentally my unhappiness with the service (I won't go into detail) was ameliorated by the dealer giving me a substantial discount on a set of winter gloves. It didn't get me back though.
Cheers
Sorry to hear of your experience. Yes that is the challenge isn't it? The dealer is supposed to be the "expert" and professional, so you do the right thing and take it to the dealer to get the 'best" attention. Unfortunately it can turn to custard so easily just from human error (genuine mistake) and just plain old complete lack of care and attention. Working in the automotive industry myself I see it every day. VERY frustrating! One you've lost a customer it's very hard to get them back.
Sorry to hear of your experience. Yes that is the challenge isn't it? The dealer is supposed to be the "expert" and professional, so you do the right thing and take it to the dealer to get the 'best" attention. Unfortunately it can turn to custard so easily just from human error (genuine mistake) and just plain old complete lack of care and attention. Working in the automotive industry myself I see it every day. VERY frustrating! One you've lost a customer it's very hard to get them back.
(03-31-2017, 01:52 AM)Lord Popgun_imp Wrote:(03-31-2017, 01:44 AM)jimgl353_imp Wrote: this is from the engineers' site:
we conducted test after test, changing the valve seat materials as many times as needed to get it right. The materials we arrived at with the right heat- and friction-resistance characteristics are the finest materials used in any production bike.
so I really doubt those valves really needed adjusting. sounds more like they had a crappy mechanic, or even just a tech doing the work. since other work they did was not to your liking, I'd say that supports that too.
why can't I get the quote thing to work?
You have to have whatever you quote between the quote line at the beginning and the quote in brackets at the end. If you do a reply to someones post, you can see what I'm talking about as I'm not too sure I explained it very well.
You have to have whatever you quote between the quote line at the beginning and the quote in brackets at the end. If you do a reply to someones post, you can see what I'm talking about as I'm not too sure I explained it very well.
I seem to either quote too much or nothing at all... what is the ""+ button supposed to do?