CB1100 coolant.... true story

[ClassicVW_imp]

Before I did my 600 mile service I stopped by my Honda dealer's parts counter to get the oil, filter and chain lube. He asks me twice what bike and year I have as he's staring into his computer, then asks me twice more for the year. He bags all the items and I pay for them. As I'm walking out the front door I check the bag. He gave me the paper insert type oil filter that goes inside the aluminum outer cover you remove from the engine case, like my CBs from the 70's and 80's used. I walk back in and tell him its the wrong oil filter. He consults the computer again, asks me twice more what year, goes and gets another parts guy who takes over the sale, and then I get the correct filter and have to do a return of the first filter and buy the new one.

REALLY shakes your confidence that they can get anything right, including service matters.