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Insurance... Just need to vent
#16
Sounds like USAA is outsourcing their motorcycle business (and I would guess boat insurance as well) to Progressive. It's probably a good business decision to outsource specialty lines like this. In most scenarios, the client still calls the same agent or carriers (USAA in this case) for changes, questions, payments. They probably report claims there as well, but the claims will be processed by the underwriting carrier (Progressive here). I think this arrangement works fine for vehicle insurance, but when GEICO and Progressive Direct (you can also buy Progressive through independent agents like myself) outsource home insurance, they step out of their elements a bit. You are not likely to get good home insurance advice from the GEICO representative that issues an outsourced Traveler's Home policy.

Kiowa is a great guy and an wonderful motorcyclist. His opinions are just that and I'm not going to blow up this thread with where I think he's incorrect. We can have a nice long conversation on the topic over beers and a bonfire in Virginia. Smile
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Messages In This Thread
Insurance... Just need to vent - by Gone in 60 - 01-10-2023, 11:05 AM
RE: Insurance... Just need to vent - by EmptySea_imp - 01-11-2023, 01:44 AM
RE: Insurance... Just need to vent - by Randy B - 01-13-2023, 05:05 AM
RE: Insurance... Just need to vent - by Randy B - 01-13-2023, 08:00 AM

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