01-06-2020, 08:53 AM
Huh. Well, maybe their ears were burning. I just got a call from one of their customer service guys, apologizing for the problems. He said they've been having glitches in their account setup, so he set up an account with a password for me. He also said that they have been having a delay in their order confirmation emails due to other website problems, and were slow to answer emails due to the holiday rush. Regarding the overcharge, he said they have a third party service that generates the tax amount on orders, and apparently it overcharged me sales tax, and the difference will be refunded. He also sent me my tracking info, and it's scheduled for delivery tomorrow.
So, as long as the right part shows up, all is well I guess.
So, as long as the right part shows up, all is well I guess.
