04-13-2014, 12:19 AM
A guide to help assistance from American Honda Motor Co.
our concern, an intermittent engine noise,the cause is unknown.
(1) contact the service manager at a dealer with your concern, tell him your facts as far as your engine noise goes. NO hearsays.your experience is all that counts, no other opinions or internet forum gibberish as far as problem and cures. try to duplicate your concern for him, ask him to document your concern on their company service or repair order with your name address phone number and most important you bikes serial number. ask him to contact his area Honda service rep for assistance with your concern.ask for a copy of the repair order. Be polite, demand nothing.
(2)with your copy of the repair order, contact Honda motorcycle customer service with your concern. again quote only your concerns with your machine not internet gibberish. Honda will document your info by your model and serial number. recontact the dealer in person and Honda customer service every seven days for followup.Be polite,demand nothing. the more contacts with facts that Honda receives the sooner our concerns will be looked at. opinions and gibberish are ignored to keep from clouding the original concern received from we the owners of our Honda cb1100's. note: I have not read here of a engine failure so to me this means there is no fire to put out. contact the dealer and Honda customer service and do the follow ups. ride and enjoy knowing that your concern is in the Honda data base. avoid the internet gibberish .
not intended to offend anyone
Paul.
Paul
our concern, an intermittent engine noise,the cause is unknown.
(1) contact the service manager at a dealer with your concern, tell him your facts as far as your engine noise goes. NO hearsays.your experience is all that counts, no other opinions or internet forum gibberish as far as problem and cures. try to duplicate your concern for him, ask him to document your concern on their company service or repair order with your name address phone number and most important you bikes serial number. ask him to contact his area Honda service rep for assistance with your concern.ask for a copy of the repair order. Be polite, demand nothing.
(2)with your copy of the repair order, contact Honda motorcycle customer service with your concern. again quote only your concerns with your machine not internet gibberish. Honda will document your info by your model and serial number. recontact the dealer in person and Honda customer service every seven days for followup.Be polite,demand nothing. the more contacts with facts that Honda receives the sooner our concerns will be looked at. opinions and gibberish are ignored to keep from clouding the original concern received from we the owners of our Honda cb1100's. note: I have not read here of a engine failure so to me this means there is no fire to put out. contact the dealer and Honda customer service and do the follow ups. ride and enjoy knowing that your concern is in the Honda data base. avoid the internet gibberish .
not intended to offend anyone
Paul.
Paul