03-25-2021, 06:30 AM
(03-24-2021, 07:51 AM)jimgl3_imp Wrote: ordered Koubalink really nice looking links. picked up bike. it doesn't need lowering for me. now I find out Koubalink charges 20 % restocking fee!!! and I have to pay shipping! what tha! Shame on them! don't recommend them!
This is a small company. Is that not reasonable given the effort, admin and costs they went through to send you the product that you ordered? Should they pay your return postage too because you ordered something you didn't want in the end? They will have banking fees on your transaction too, once on the initial order and again on the refund. I think you are being a little harsh on them.