05-29-2019, 12:19 PM
(05-29-2019, 10:40 AM)LongRanger_imp Wrote: Frulk, excellent horror story, thank you for sharing. I would have stormed out too.
I've not experienced that level of incompetence at the various BMW dealers I typically frequent, perhaps because there are fewer models to keep track of (and they share common engines), but the local Triumph/Moto Guzzi dealer lost my business for good when they insisted, and charged me, for 4 liters of 10W-60 as part of the 1000km service on my V7C. As a V7R owner, I know you're aware these bikes only take two liters, but they would hear no part of it. At $20+ per liter, I was more than infuriated. While at the shop, I removed the seat (for some reason, I don't know) and my registration and insurance papers were gone. Yep, they lost 'em.
Regarding the 4L of 10W60 (French brand oil?) 1000 km service, that is incredibly dishonest. Somebody skimmed off some oil. Even if they happen to open a 4L jug, the rest of the jug would be yours, eh?
The ownership papers? Wow.