Parts fail

[Charlie Bravo_imp]

So I buy the pads, pay for them up front. No word for some days. I call them, "where's my pads?" They have to check, will call back. Two hours later, still no call back, i call them again. Explain myself all over again, this guy will check. On hold for a while, he finally comes back. Oh, sorry, your stuff was sent to the wrong store. Our truck will bring them to the local store, but not until next week. It's a wonder these guys can stay in bizness! All this for a consumable part you'd think they would keep in stock.